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Public Relations Episodes

April 14, 2024

Exploring the Agile Framework for Communications

In his new book Engage with Impact, Nicholas Bruneau uses interviews and case studies from the UN, EU, World Bank and nonprofit organizations to demonstrate the power of agility in corporate communications today. A – Adopt a ...

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April 7, 2024

Beyond the Script: Effective Customer Service Communication

Effective customer service communication is a key ingredient to business success. But how much do we really know about the science of it?

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Jan. 21, 2024

Challenging the Status Quo in PR Metrics

In this episode Anne Gregory, a past chair with the Global Alliance and CIPR says a new approach to PR evaluation is needed. One that marks a step toward a new direction, emphasizing a more inclusive and responsive evaluation framework.

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Jan. 7, 2024

The Double-Edged Sword of Generative AI and Why it’s Part of a Broade…

There may be an emerging overreliance on generative AI in marketing and Public Relations. While artificial intelligence can enhance efficiency and creativity, it shouldn't overshadow fundamental marketing strategies. PR and marketing often focus too much on tactics like AI, neglecting …

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Dec. 10, 2023

How to Communicate – When People Won’t Evacuate

In the summer of 2023 a series of wildfires across Canada's province of British Columbia resulted in mandatory evacuations. Only problem was people refused to leave. Worse, they began sabotaging emergency equipment. This episode shares the efforts of the Communications …

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Nov. 26, 2023

Coaching Politicians to be Better Communicators

Politicians, like any public figures, sometimes make verbal slips or misspeak, leading to memorable and often humorous moments. Keeping politicians on message and on strategy can be tough. In this episode we explore a few ways to do it. Listen …

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Oct. 29, 2023

The Four Traits of Inspiring Thought Leaders

Regardless of how one attains the status of “Thought Leader” it’s important for companies to provide the time and resources for thought leadership development. It should be an intentional part of a leader’s role, rather than just a side project. …

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Sept. 17, 2023

Diverse Perspectives, Powerful Results: Multicultural Marketing Insig…

Multicultural campaigns are just good business. In this episode we connect with Cuban American Manuel Machado from CCOM Group which specializes in multicultural campaigns.

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Aug. 6, 2023

Change Your Mind = Change Your Brain

What happens physically to our brain when we "change our mind?" When we begin to think different about something there are actual biological and chemical changes that happen within us. The truth is when you change your mind... you change …

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