Communication is really REALLY important in Customer Service. This Sunday's episode is all about strategic ways to communicate to improve your customer service.
I asked Priscilla Brooke, head of customer service for Buzzsprout about her philosophies including how she feels about those tiered level of customer service support depending on whether you're mid-level client or a higher paying elite level client.
Episode 120 publishes Sunday morning on this podcast app
Support the show (https://www.buymeacoffee.com/dougv)