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Videos

April 24, 2024

Be the Youiest You in Your Podcast

To borrow from the inimitable Dr Suess, be the youiest you when it comes to your podcast. Be authentic. Accept that what makes you weird, can make your podcast successful Follow for more podcast tips Check out our website https://storiesandstrategies.ca/

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April 23, 2024

When Virtual Influencers Get it Wrong

This is a short clip from episode 122 of the Stories and Strategies podcast with guest Nicholas Bruneau. Listen to the full episode on this YouTube channel or any podcast app.

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April 22, 2024

Repurposing Public Relations Content

This is a short clip from episode 122 of the Stories and Strategies podcast with guest Nicholas Bruneau. Listen to the full episode on this YouTube channel or any podcast app.

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April 21, 2024

The Rise of Virtual Influencers and Global Engagement

Frankie is the dinosaur that went digital. The emergence and impact of virtual influencers can be seen in the United Nations' innovative climate change awareness campaign featuring a dinosaur named Frankie. This multifaceted initiative, which spanned a video in 38 languages, social media outreach, a children’s book, and various global…

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April 20, 2024

Don't Edit the Umms and Uhhs From Your Podcast

For more tips on podcasting, give us a follow. #podcast #podcasts #podcasting #podcasttips #storiesandstrategies

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April 19, 2024

Podcast Consistency

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April 16, 2024

More and More Communications Leader Say Agility is Key

This is a short segment from the Stories and Strategies podcast with guest Nicholas Bruneau. Listen to the full episode on this YouTube channel or any podcast directory #digitalmarketing #storiesandstrategies #podcasting #prpodcast

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April 16, 2024

Podcast Collaboration

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April 15, 2024

Using Social Media as a Listening Mechanism

This is a short segment from the Stories and Strategies podcast with guest Nicholas Bruneau. Listen to the full episode on this YouTube channel or any podcast directory #digitalmarketing #storiesandstrategies #podcasting #prpodcast

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April 15, 2024

Get a Good Podcast Mic

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April 15, 2024

How the World Bank Shifted to Focus More on SEO

This is a short segment from the Stories and Strategies podcast with guest Nicholas Bruneau. Listen to the full episode on this YouTube channel or any podcast directory #digitalmarketing #storiesandstrategies #podcasting #prpodcast

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April 14, 2024

Explaining the Agile Shift to Digital Communications

This is a short segment from the Stories and Strategies podcast with guest Nicholas Bruneau. Listen to the full episode on this YouTube channel or any podcast directory #digitalmarketing #storiesandstrategies #podcasting #prpodcast

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April 14, 2024

Exploring the Agile Framework for Communications

In his new book Engage with Impact, Nicholas Bruneau uses interviews and case studies from the UN, EU, World Bank and nonprofit organizations to demonstrate the power of agility in corporate communications today. A – Adopt a Startup Mentality G – Go Digital First I – Inspire with Personal Stories…

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April 13, 2024

Podcasting vs Social Media for Engagement

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April 12, 2024

SNAPCAST PROMO for This Sunday's Episode

This Sunday's episode is called "Exploring the Agile Framework for Communications." In his new book Engage with Impact, Nicholas Bruneau uses interviews and case studies from the UN, EU, World Bank and nonprofit organizations to demonstrate the power of agility in corporate communications today. A – Adopt a Startup Mentality…

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April 12, 2024

Build a Podcast Audience... Then Turn it Into a Community

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April 11, 2024

Offer Value in Every Podcast Episode

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April 10, 2024

Thoughts on Effective Customer Service

This is a short clip from episode 120 of the Stories and Strategies podcast. Listen to the full audio episode on this YouTube channel or any podcast app.

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April 10, 2024

Customer Service Communications Begins with People Feeling Understood

Priscilla Brooke is the head of Customer Service at Buzzsprout. In this short clip from the Stories and Strategies podcast, episode 120, she says job one is to make the customer feel understood. Listen to the full audio episode on this YouTube channel or any podcast app.

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April 9, 2024

Customer Service is About People Helping People

This is a short clip from episode 120 of the Stories and Strategies podcast. Listen to the full audio episode on this YouTube channel or any podcast app.

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April 8, 2024

How Customer Service Has Changed Over the Last Few Decades

This is a short clip from episode 120 of the Stories and Strategies podcast. Listen to the full audio episode on this YouTube channel or any podcast app. #customerservice #customerexperience #prpodcast #marketingpodcast #storiesandstrategies

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April 7, 2024

The Science of Customer Service Communications

Priscilla Brooke is the head of Customer Service at Buzzsprout and has a strong grasp on what kind of communication works and doesn't. In this clip from episode 120 of the Stories and Strategies podcast, Priscilla says it's critical to spend time with customers at the beginning... that saves time…

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April 7, 2024

Beyond the Script: Effective Customer Service Communication

In today’s competitive market, exceptional customer service is not just a luxury but a crucial element for business success. With the rise of digital interactions over traditional shopping experiences, customer service agents have become more than problem solvers; they are guides, educators, and relationship builders. Their ability to effectively interact…

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April 6, 2024

Use Podcast Analytics to Understand Your Audience

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